Buch Security
24/7 guarded society
In-house security staff, controlled entry points and CCTV surveillance with recorded backup. Report anything unusual to the complaint office.
Resident help, one tap away
Buch Services
Resident services, helplines and the complaint system — saved in your phone contacts.
Call the right desk
Tap any number to call
For complaints the fastest route is the CMS below — but the phones are staffed during office hours: Monday – Saturday, 10:00 AM – 6:00 PM.
No CMS account?
Get your login details
Email the following to info@buchvillas.com and a representative will call your registered mobile number to verify before sending your login by email or WhatsApp:
- A scanned copy of the application form of your booking.
- A scanned copy of your CNIC.
- A scanned lease agreement copy with your tenant along with an authority letter to provide the login info to the tenant (only required if you have rented out your villa).
- Mention your unit number.
Something needs attention on your plot?
Register it in the CMS or send Buch Executive Villas a message — we'll route it to the right team.